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Customers must inform the Stetinden Photo team within 7 calendar days after delivery. This applies ONLY if they are incorrect, damaged, or defective:
The item is not the item that you ordered. Model, size, or color is different from what is indicated on the order summary, or there are missing items or parts inside the packaging.
The item is found already damaged at time of delivery.
The Product does not function as described by the manufacturer’s or merchant’s specifications.
All Orders must meet the following conditions in order to be eligible for return:
If the Order is eligible for return as described above, the Customer will be eligible for an exchange or store credit refund. Contact Us for refund procedure.
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